CLIENT CASE
AnonymisedSee the numbers
Office coffee, as a service

A professional coffee machine in the office for €0

The client pays only for the cups poured. Machine, beans, service and delivery all sit inside one price per cup.

No setup fee
Employee perks

Good coffee tops the list of employee perks

Good coffee0%
Health insurance51%
Holiday gifts39%
Company party23%
Massage scheme15%
On-site gym11%
Question asked: “Which employee perks matter most to you at work?” Independent national survey of workplace coffee habits, 2025. Client and survey sponsor anonymised.
How the bill usually arrives

Office coffee rarely arrives as a single line item

Setup and installation? €
Machine lease, 36 months? €
Service visits and spare parts? €
Beans, milk and cocoa? €
Freight per delivery? €
The time it takes to remember to reorder? hrs
Six line items, several suppliers, and a budget you can only close in hindsight.
The model

Everything folds into one price per cup

Machineincl.
Beansincl.
Service and spare partsincl.
Deliveryincl.
Setup€0
1 cupall included
No setup fee. No hidden charges. Billed monthly against actual consumption.
The machine

The machine costs nothing to bring in

€0

in setup cost and capital tied up. The machine is delivered, installed and serviced by the supplier — the client pays per cup.

No setup fee No capital tied up Swap the machine as you grow
As headcount grows the machine is swapped, rather than the contract extended.
The price

Under a tenth of a café cup

100
<10
Café cup
index 100 Price per cup
index under 10
Indexed comparison supplied by the client. Actual price per cup depends on machine and volume.
The beans

Four blends, chosen by blind test

Whole beans, 100 % Arabica. The range is deliberately narrow — only the blends that scored highest in large-scale blind testing.

01Medium roastRounded and full-bodied, with a fresh aroma and a lightly spiced finish.
02Dark roastNotes of dark chocolate, roasted nuts and spice.
03Milk-drink roastPowerful and dark. Holds its flavour through milk drinks such as latte.
Plantations across Colombia · Guatemala · Brazil · Kenya · Ethiopia · Sumatra
The mission

Making good coffee available to every workplace

The supplier searches globally for high-quality beans at a fair price. The solution fits equally well whether the office pours 15 or 15,000 cups a day.

From plantation to the cup on the desk — one supplier the whole way.
Operations

The machine speaks up before you run out

Automatic replenishment
The machine measures consumption against shipments. Goods are sent out before stock runs down, so nobody has to remember to reorder.
Monitoring centre
Engineers receive fault signals straight from the machine and often act before it stops. Many faults are resolved without a site visit.
Never out of coffee Minimal downtime Fewer engineer visits
Operations sit with the supplier, not with the office manager.
Getting started

Four steps from sample to standing coffee service

01Taste firstFour 250 g samples, free and without obligation. The client picks a favourite.
02Get the price per cupHeadcount and volume set the price per cup. One number, no add-ons.
03Delivery and installThe machine is set up and running. There is no bill for getting started.
04Pay per cupBeans arrive automatically. Service is included. Billing follows consumption.
Next step

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Client name available on request

This case has been anonymised for public sharing. The named version, with full figures, is available on request.

Sector: B2B services
Market: Northern Europe
Format: case study, web